Sunday, November 30, 2008

Three Focal Points To Sell Cars

By Mak Nawab

Being a successful car salesman takes a lot of work and dedication. Some salespeople use the lessons they learn in dealer training courses to forward their success while others simply fall back on methods that have served them for years. The question of how you face adversity comes into play with your selling methods and if you are a natural born leader, you could find yourself going far in the automatic sales world. Regardless of what method works for you, you can be successful selling cars for a living.

Dodging the economic bullets

Even during an economic crisis such as the one sweeping the world, you as an auto salesperson can make great strides in setting up your customers in the vehicle of their choice. You have to be able to sell yourself and your product as well as sell the customer to lenders who are wary about taking chances. You are going to have to work twice as hard as an average retail worker to not only make the sale but see it through to the customer driving off the lot. Your sales skills will demonstrate whether or not you have your 'A' game in place.

So what do you focus on?

There are three main focal points every car salesperson needs to concentrate on in order to be successful selling cars.

Focal point 1: Attitude and action
If you have a good attitude during your sales pitch and your presentation is spot one and interesting, then you are going to get the sale. Your actions during the whole exchange will make a big difference in helping your customers get the vehicle that will be right for them. If they see that you are doing something that is going to benefit them in the long run, then they in turn will feel comfortable purchasing the car from you.

Focal point 2: The customer
In any retail business - a sector car sales could fall into - your customer must be number 1 at all times. If you do not have customers, then your product isn't worth anything. Focus on the customer and not the potential sale until the time is right. If the customer really intends to buy a vehicle then the way you treat them will have them signing the papers. Otherwise, they'll go elsewhere.

Focal point 3: Your work environment makes a difference.
If your dealership is welcoming and will bend over backwards to get the customer in the car they want, then your customer is going to feel like 'family' and know that you care about them and their individual needs and not just the sales they generate.

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